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Sign in, finish onboarding, choose what Home shows, and understand sync and connectivity.

How do I get started with HisabAI?

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8 articlesProduct verified: 14 August 2026
Which sign-in methods are available?The current app release offers:Read answerWhy can I not sign in with a phone number or OTP?Phone/OTP authentication is not available in the current mobile release. Use Google, or Apple on iOS. Do not keep reinstalling the app to look for the phone option; it will appear only when the feature is enabled in a future release.Read answerGoogle sign-in did not return to the app. What should I do?Confirm that the phone has internet access. Retry and complete the Google flow without closing the browser tab early. On Android, make sure a compatible browser is installed and enabled. Update HisabAI and the browser, then retry. If the app says it did not receive a response from Google, start the sign-in again rather than reusing the old browser page.Read answerWhy is Sign in with Apple not visible?The Apple button is shown only on iOS when the native Apple authentication service is available in that build. It is not displayed on Android or in environments that do not include the required native module.Read answerCan I choose what the Home dashboard focuses on?Yes. Open Profile → Settings → Choose what you track, select Personal, Groups, or Both, and confirm.Read answerCan I change my base currency later?The app currently asks for a base currency during onboarding and treats that as a one-time choice. There is no base-currency switch in Settings after onboarding.Read answerDoes my data sync across devices?Account, profile, ledger, group, import, notification, and subscription data are server-backed and appear after signing into the same account. Some preferences are device-local, including the stored theme choice and certain accessibility/import state.Read answerDoes the whole app work offline?No. Most account, ledger, group, statement, receipt, voice, subscription, and export actions require a connection.Read answer

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